About
~ ~ Who we are ~ ~
We (Aloïs Joly, Amara Anyanwutaku, Carson Glenn, and Zosya Kozak) created The Knit Knack Shop small business to sell our homemade products to other kids. Our products include uses of knitting, sewing, and thread. We did this because we wanted to invest our crafting skills, dedication, and creativeness into something which would be both beneficial to others and ourselves.
~ ~ How to Order ~ ~
Online Ordering
Through the online process, potential customers will be asked to find what they would like to purchase from our website. Then, they will send an order request of what they would like through the online order form. In the order form, the customer will have to type which product(s) and which yarn color(s) they would like along with their contact and additional information. Another form will also require them to agree to our current terms & conditions* enable to make the order. After we receive the order, we will begin making it.
In-Person Ordering
To order in-person, a customer would have to see either Aloïs Joly, Amara Anyanwutaku, Carson Glenn, or Zosya Kozak to look at a product list. Once they find what they want from the list, the customer will place their request by filling out information on the order form paper. It will also be necessary for them to sign and initial our terms and conditions* paper before their order can become valid. When both papers are returned to one of us, we will start to carry out the order.
*Customers will only be required to complete the term and conditions form if we have said that their last form became outdated. This means that we have made important changes to the policies. If this so, then the customers will complete another one with their next order. If not, then they will not be asked to complete the form again.
~ ~ How to Pay ~ ~
In The Knit Knack Shop, we make our customers pay in-person with cash only. So, after a customer's order is complete, they will wait for us to contact them either face-to-face or via email (depending on whichever is more convenient). We will tell them that their order is ready and ask them which day is best for them to bring their money. On the chosen day, the customer will meet with one of us to do a fair exchange. The customer will receive their product as they hand us the cash. Once the transaction is done, the customer will be offered an optional feedback survey.